Teams Dynamic 911 address validation & troubleshooting

Now that Microsoft Teams supports Dynamic Emergency Calling, how can you troubleshoot or validate your configuration? This post will cover the steps to help if your configuration is not populating the proper address when emergency dialing or testing via 933. I will not be covering the configuration of Dynamic Emergency calling with Teams; if you … Continue reading Teams Dynamic 911 address validation & troubleshooting

Skype for Business CloudPBX Azure Voicemail MWI issues on phones

Writing this blog entry is a bit overdue, over the past few months I have had a few colleagues run into an issue with Cloud PBX users with AudioCodes or Polycom VVX phones (3PIP) not properly displaying the Message Waiting Indicator (MWI) for voicemail messages. NOTE: visual voicemail still works properly¬†and the users' voicemail get … Continue reading Skype for Business CloudPBX Azure Voicemail MWI issues on phones

Voicemail Options in Skype for Business, Microsoft Teams, Phone System, and Exchange (UPDATED)

The first version of this blog was written in 2016, since then there have been a plethora of updates with Microsoft Teams, Skype for Business Server 2019 and Exchange Server 2019. But it is clear that Microsoft is pulling the Voicemail component (Unified Messaging) out of the Exchange product. Here is the latest on the … Continue reading Voicemail Options in Skype for Business, Microsoft Teams, Phone System, and Exchange (UPDATED)